Below is advice from Baptist Home residents and staff to potential residents on: “What to look for in a facility?”
- Observe the attitude of the staff and how they interact with residents and their families. This is especially noticeable during mealtimes.
- Look for a list of planned activities: Are there enough options? Are the options appealing?
- Are the residents happy and content? Are their spiritual needs met?
- Ask the visiting family members how they feel about their loved-one’s new home.
- Do the residents have their own, private living space?
- Do not be afraid to visit with residents about their feelings and experiences.
- Look for a place where you are treated as an individual, not as a number or a private in the army.
- A pretty facility does not matter if its staff does not love the residents.
- When you move be prepared to make this your new home.
- Is there a Chaplain on staff? Is it a Christian facility?
- Be sensitive to smell, cleanliness, noise level and the atmosphere in general. Is there a sense of peace or of chaos?
- Look for a record of state inspection deficiencies to discover how they have been addressed. (These should be available to the public.) Go to www.medicare.gov for additional information.
- Remember; appearance does reflect on type of care and you cannot necessarily gauge quality based on price.
- Ask to see the kitchen.
- Make an unannounced visit at an odd time. (Evening, Weekend, etc.)
- A quality life-care facility should have open-door visiting hours; you should feel you are being welcomed into a home when you visit.
- Do not be afraid to ask questions.
- Sit down with your family and listen to each other to get their feelings.